Four areas of rapid technological growth: Artificial Intelligence, Machine Learning, Decision Support Systems, and Autonomous vehicles have a potential to alter human life forever.
There are many
reasons to be concerned about the long-term influence of technology on human
activity and evolution. Far too little attention
has been spent researching how technologies have changed human behavior and
society, along with the impact on our health and how they are influencing
evolution. Ultimately, however, it
depends on what humans do with new technology that determines whether the
impact is bad or good. Four areas of
rapid technological growth: Artificial Intelligence, Machine Learning, Decision
Support Systems, and Autonomous vehicles have a potential to alter human life
forever.
Part of the
incredible value of computer systems, from their original inception, rests in
their ability to process complex calculations far quicker than a human brain
could ever hope to do so. For tedious
redundant calculations, there is tremendous value in computers. Over-time computer makes, from the processors
to hard drives, to software and application makers have sought to increase the
value of computers by building them to conduct increasingly complex
operations. If for example, you are
shopping for a plane ticket, it is awesome that computers are now smart enough
to sift through massive amounts of data from a range of airline companies
traveling to a wide range of destinations and then give you options you can
compare side by side to choose from. AI
allows for the same website to also recommend hotels, rental cars, restaurants,
and popular tourist destinations in the city you plan to travel. The best innovations in technology have
optimized our economy, opening more choices while making it easier to find the
best choices. The down side lives in
the diminished role for the travel agent, at times lower profit margins for
airlines and hotels and influences in the pay of individuals working in these
industries. Generally, however, the
markets find a reasonable balance, with lower costs and ease of shopping
increasing the amount people travel, therefore having an overall positive
impact on people working in the broader tourism industry, even as travel
agencies may shrink while companies like Travelocity may hire.
One of the trendier
buzz words in the Silicon Valley these days is Machine Learning. Traditionally, computers could engage in some
very sophisticated operations and calculations but only when they have been
programmed by someone to make those calculations. With AI and robotics increasingly automating
assembly lines for example, market place competition has created a hefty bounty
for those capable of creating machines that can learn on their own, without
being taught or programmed. With machine
learning, a computer or program run on a computer may be programmed with an algorithm,
but given the ability on its own to refine and improve that algorithm with each
repetition based on some sort of new results or data coming back into it a decision-making
process. The problem is that as more production is
sourced to machines that may be learning on the job, less people will know how
to do that work and in the future, we may reach a point where only a machine
that learned and developed a new fabrication technique for example, knows how
to do what it does. Depending on the
value of what the Machine learns and how removed humanity is from what it can
do and how dependent humanity becomes on it, it could have very serious
consequences for human life.
Decision Support
Systems became very popular as the ability to collect and manipulate date become
easier. For generations of Masters of
Business Administration, the mantra of rational decision making and profit
lines was brought to its logical technological conclusion with Decision Support
Systems. CEOs could know come up with an
endless list of Key Performance Indicators for each job position from which
data points could be kept and then used to populate the DSS which they could
shift into various graphs from which where to make rational decisions. Decision Support Systems can help CEOs manage
costs, decide which markets to invest in, where to downsize, where to grow and
who to promote.
Autonomous
vehicles have also become a very popular trend in the tech world. In more basic value, they offer people who
may otherwise not be able to drive, access to the mobility that others
have. For Autonomous vehicles to work
there are components of all three of the prior types of technology being
used. The cars must become smarter in how
they drive and how they make decisions.
In several generations, people may no longer learn to drive because
autonomous cars have made the skills obsolete for humans. Similarly, unmanned Aerial vehicles have
utilized similar technologies predominately with a military function. While once in war, the utility of aerial
drones for purposes of battle field surveillance is clear, but what about when
used for bombing missions? What if we
get to the point we remove the kill decision from human operators but
potentially program a smart computer to learn and make its own decisions? The consequences have been explored in detail
in the science fiction thriller the Terminator.
Science fiction when it was made, today the premise of the Terminator is
not too far off from the realities of war.
There is no
question that computers and the new smart machines help augment human endeavor. It is also clear, however, that with new
capabilities come new risks. While there
are many reasons to be concerned and to carefully draft laws and regulation
limiting the risks, the future is coming whether we like it or not. The area where I believe the biggest risk exists;
however, is not in eminent existential threats that result since after all,
deadly weapons have been in existence since early civilizations and human
populations have grown even as their lethality has increased. What worries me is the subtler impact on
human organization initially, and human evolution in the long-term. Too much technology may reduce the pressures
of natural selection and cause the human species to gradually devolve as
machine learning computers continue to evolve. At some point, the computer may decide the
humans are best to go the way of the horses after the humans invented the
automobile.
Wednesday, September 6, 2017
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